Saturday 1 March 2014

Day 52

I don’t want to go home, but I want everyone in England to come here.

Matthias

Made it to the weekend. Yesterday was hard work. Caught up in student plagiarism at NU, a student complaint for low marks back in the UK, pointless back-to-back meetings where the necessary people are not present and we still spend time discussing possible questions, trying to understand procedures in NU (found out that for major items, we could be looking at 16-18 months before delivery could take place, which essentially blows apart any possibility of research this year let alone trying to teach the students in a more practical environment), expectations associated with launching our PhD program, the dampening factors towards modifying the undergrad program. The good news associated with getting our salary adjusted to the pre-devaluation event of the tenge (reclaiming the 20% fall) was tempered with the news that the Kazakhstani staff are only getting 10%. There’s nothing we can do, though we will not let our creativity be squashed.

The gain was also let down by a number of foreign staff boycotting paying the maintenance charge on the Riverside rooms. The monthly charges are dictated by the Riverside management and NU pick up half that bill. The complaints have been growing as the bills are not itemised. The NU staff are trying to deal with the situation, but the disaffection from certain quarters grows. It is also strange that not one of the Americans have joined in the email banter. Having checked prices in London, New York, Tokyo, the monthly maintenance charges seem a little bit cheaper in Astana by comparison with these other capitals.

Tried to return a defunct DVD player, only to find that the receipt was for a Next purchase rather than the electrical store we got it from. Tried to make some quick decisions and thought it best to deposit the broken DVD player into the bin and buy another one. I said previously that warranty returns are a complicated procedure and the DVD player was cheap. After searching the internet against the models of DVD players available to see if they could be modified into multi-region (free internet but extremely slow and painful), we selected one Philips version and were left disappointed as the store attendant tried to find the box. Not only could they not find the box for that one, several others were also empty or had the wrong contents. We also tried to pick up a water filter and unhappily watched the same attendant going through multiple boxes without luck, so we had to settle for anything they did have.

It is a strange system that really doesn’t work for us Brits. We like variety, options, choices. Kazakhstan appear to run on the “what you see is what you get” so pick one and be done with it. It is a major clash of ideals. The UK (and possibly the majority of the West) now thrive on internet vs. high street battles, money back guarantees, easy return policies. I guess the market is too small and simply uninterested in that over here. Combined with Kazakhstani customs, excise, procurement policies and procedures, makes imports expensive and a real headache. So it should be no surprise that there is a lack of choice. But these shops are not under-stocked. In fact it reminds me of Akihabara in Tokyo, only without the noise and bright lights. So many phones, laptops, TV screens, etc, but when it comes to finding exactly what you want, then prepare for disappointment. Kazakhstan builds patience. It may also be affecting Kyria too!

Made a slight mistake with an actual DVD purchase (our laptop DVD drives are all multi region). Tried to play it this afternoon and it kept spewing out Russian, even with the English setting enabled. So much for Planet 51; very surreal to hear the US army talking in Russian as they tackle an invasion problem. Quite relevant given what is going to happen next in the Crimea.

Ray

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